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A scoping review of barriers to accessing aged care services for older adults from culturally and linguistically diverse communities in Australia

Published Date: 2.10.2024

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Theme: Specific groups of carers

Sub-theme: Culturally and linguistically diverse carers

CALD Carer inclusion Research Aged care

Verification Statement

This publication / resource is hosted on a publicly available external link. If the full text is not publicly accessible, summary points are included and a contact method for the author(s) is provided, where available.

The summary information presented is based on content submitted by an author or other user
, along with publicly available information about the publication / resource added by the Carer Knowledge Exchange team.

All content is reviewed, edited and approved by the Carer Knowledge Exchange team, in line with our Submission Guidelines.


To report an issue or request a change, please complete our Feedback Form.

 

Theme: Specific groups of carers

Sub-theme: Culturally and linguistically diverse carers

Go to Publication CALD Carer inclusion Research Aged care

Verification Statement

This publication / resource is hosted on a publicly available external link. If the full text is not publicly accessible, summary points are included and a contact method for the author(s) is provided, where available.

The summary information presented is based on content submitted by an author or other user
, along with publicly available information about the publication / resource added by the Carer Knowledge Exchange team.

All content is reviewed, edited and approved by the Carer Knowledge Exchange team, in line with our Submission Guidelines.


To report an issue or request a change, please complete our Feedback Form.

 

A scoping review of barriers to accessing aged care services for older adults from culturally and linguistically diverse communities in Australia

Published Date: 2.10.2024

  • Author/ Authors

    Anthony Obinna Iwuagwu, Abner Weng Cheong Poon, Elizabeth Fernandez

  • Suggested citation (APA 7th edition)

    Iwuagwu, A. O., Poon, A. W. C., & Fernandez, E. (2024). A scoping review of barriers to accessing aged care services for older adults from culturally and linguistically diverse communities in Australia. BMC Geriatrics, 24:805. https://doi.org/10.1186/s12877-024-05373-8

Long Summary

The ageing population of culturally and linguistically diverse (CALD) individuals in Australia is growing due to the ageing of early migrants and increased family reunification. This scoping review examined research on barriers to aged care services for CALD older adults using the Access to Care Framework’s five dimensions: availability, accessibility, accommodation, affordability, and acceptability. The review, conducted using Arksey and O’Malley’s framework, identified that all five dimensions were barriers, with accommodation and acceptability being the most significant due to a lack of cultural sensitivity. An additional barrier, Awareness, was also noted, suggesting the need to expand the framework to six dimensions. These findings can help improve cultural sensitivity in aged care services.

    Key Messages for Carers


  • Encourage and facilitate the involvement of family and community support networks in the care process.
  • Establish and promote feedback mechanisms that allow CALD older adults and their families to voice their concerns and suggestions.
  • Highlight the importance of cultural sensitivity and the barriers identified, such as accommodation and acceptability.

  • Key Messages for Policy Makers


  • Implement policies to ensure aged care services are culturally sensitive and inclusive, addressing the unique needs of CALD older adults.
  • Direct resources towards the development and support of culturally tailored aged care programs and services to better serve CALD communities.
  • Foster partnerships with CALD communities to understand their specific needs and co-design effective aged care solutions that are culturally appropriate

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The Carer Knowledge Exchange is led by Carers NSW and proudly funded by the NSW Government. It was established as a partnership between Carers NSW and the Institute for Public Policy and Governance (IPPG) at the University of Technology Sydney from 2021-2024. We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn and work.